Booking Tickets


 

You may book:

24-hour Online Booking
• On this website
• Select your own seats in the Main House Theatre.
• Receive an automatic booking confirmation by email.


In-person Booking
• During Box Office opening times.


Telephone Booking
• Ring the Box Office during opening times on 01665 510785
• When the Box Office is busy, priority will be given to in-person customers, and to callers ahead of you in the call queue. Thank you for your patience.


Box Office Opening Times
TUESDAY-SATURDAY: 10am-5pm (and for 45 minutes before the start of performances).

 

TERMS & CONDITIONS


• PLEASE CHECK YOUR TICKETS ARE CORRECT WHEN YOU RECEIVE THEM.
• If tickets purchased online or by telephone are to be posted, a fee per transaction of £1 will apply. We advise any tickets purchased one week or less before a performance should be collected from the Box Office instead.
• Tickets are non-refundable, but may be exchanged or transferred at the management’s discretion.
• It may be possible to resell tickets, but only after the theatre’s own stock has been sold.
• We do not accept reservations for any event, except for groups (see below).
• Group Booking reservations may be taken at the management’s discretion for 10 or more tickets, where there is a single group booker, and must be paid in full by four calendar weeks before the event date.
• We reserve the right to make necessary changes to events without prior notice.
• We reserve the right to offer promotional discounts on tickets. Once a ticket is purchased no discount will be made retrospectively.
• Late arrivals will be admitted when there is a suitable break in the performance.
• We reserve the right to refuse admission.
• Mobile phones and other electronic devices must be switched off during all events. Anyone in violation of this policy may be asked to leave and no refund will be offered.

 

An out-of-hours information service is available on the box office telephone number - 01665 510785.

No refunds are given. Patrons are requested to be in their seats five minutes before the performance is due to start. Late arrivals will only be admitted at the discretion of the house manager and are not guaranteed their seats.

Please note that children under the age of twelve must be accompanied by a responsible adult when attending film screenings or performances within The Playhouse.

 

 

seating plan